These Terms of Use ("Terms") govern the relationship between ENROLA GLOBAL LTD (Companies House 16588390, England and Wales) ("Enrola", "Company", "we", "us") and the organisation that registers for or uses the Enrola Business partner portal at business.enrola.ai ("Partner", "you").
By accessing the Portal, you confirm you have read and agree to these Terms and our Privacy Policy. The individual accepting these Terms warrants that they are authorised to bind the Partner organisation. If you do not agree, do not use the Portal.
The Enrola Business Portal is a professional tool that helps a Partner manage and progress its End Clients' UK student-visa preparation. Depending on the plan, it includes:
The Portal supports the Partner's own service to its clients — it does not replace the Partner's professional judgement. Compliance assessments are based on official UKVI immigration rules, are advisory, and do not constitute legal or immigration advice. We do not guarantee any visa, admission or other outcome. The Partner remains solely responsible for the advice and services it provides to its End Clients.
UKVI rules change. We make reasonable efforts to keep the Portal's rules current but do not guarantee real-time accuracy; Partners should verify key parameters against GOV.UK.
The Partner is responsible for its Authorised Users, for keeping credentials confidential (the Portal uses Keycloak single sign-on), and for all activity under its account. The Portal is for business and professional use only and is not offered to consumers. The Partner must provide accurate registration information and keep it current.
The Partner is the data controller for End-Client data; Enrola is the data processor, acting on the Partner's instructions (see the Privacy Policy).
By uploading End-Client data, the Partner warrants and agrees that:
The Partner will indemnify Enrola against claims arising from its breach of this section (see Section 11).
The Partner and its Authorised Users must not:
The Portal is provided on a paid subscription (for example, Lite, Pro and Scale tiers) with a monthly or annual billing cycle, as selected at checkout or in an Order. Current prices are those shown at the time of purchase.
Fees are charged via our payment provider for the chosen cycle and renew automatically for successive cycles unless cancelled before the renewal date.
Each plan includes usage allowances (for example, a number of applicants or assessments). Exceeding an allowance may require an upgrade or incur additional charges as described at purchase.
If a payment fails or is overdue, we may, after notice, suspend or restrict access until the balance is settled. We may change prices on notice, with changes taking effect from the next renewal. Taxes are the Partner's responsibility where applicable.
The Partner may cancel at any time, effective at the end of the current paid period. Fees already paid are non-refundable except where required by law or expressly stated.
Where the Partner signs a separate Order or enterprise agreement, its commercial terms prevail over this Section 6 to the extent of any conflict.
Where a plan includes branding, the Partner grants Enrola a limited licence to use the Partner's name and logo solely to render branded reports and outputs for that Partner. The Partner warrants that it holds the rights to those marks. Enrola claims no ownership of them.
All rights in the Portal — design, software, databases, algorithms and methodology — belong to Enrola or its licensors. The Partner retains all rights in its own data and the End-Client content it uploads, and grants Enrola a licence to process that content solely to provide the Portal.
Each party will protect the other's confidential information and use it only to perform these Terms. End-Client data is the Partner's confidential information.
The Portal is provided on a commercially reasonable, "as is" basis to the extent permitted by law. We do not warrant uninterrupted or error-free operation, or that compliance outputs are complete or current, given that UKVI rules change.
To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential loss, or loss of profit, revenue or data. Enrola's total aggregate liability under these Terms is limited to the fees paid by the Partner in the 12 months before the event giving rise to the claim.
These limits do not apply to the Partner's payment obligations, either party's breach of confidentiality, the Partner's indemnity below, or any liability that cannot be excluded by law.
The Partner will indemnify Enrola against third-party claims arising from:
The Subscription continues for its billing cycle and renews as described in Section 6. Either party may terminate for material breach not cured within 30 days. We may suspend access for non-payment, security risk or legal requirement.
On termination, the Partner's access ends and End-Client data is returned or deleted as described in the Privacy Policy.
We may update these Terms on notice. For paid Subscriptions, material changes take effect at the next renewal; continued use after that means acceptance.
These Terms are governed by the laws of England and Wales. The parties will try to resolve disputes by negotiation; failing resolution within 30 days, disputes are subject to the courts of London, United Kingdom.
Enrola may assign these Terms to a group company or successor; the Partner may not assign without our consent. These Terms and the Privacy Policy are the entire agreement (subject to any signed Order). If any provision is invalid, the remaining provisions stand. Failure to enforce a right is not a waiver. Notices are given via the Portal or registered email.
For any question about these Terms:
Last updated: June 1, 2026.